Our internal service task force provides expert support on all questions related to PROLAG World. We understand the importance of efficient support and ensure professional handling of your support tickets. Whether you have technical queries, need customizations or require training, our dedicated team is ready to help you overcome any challenges.

In addition to our support staff, you’ll have access to a dedicated project team who collaborates closely with our skilled software developers to address any questions or challenges.

We provide expert advice and professional installation of an optimal IT infrastructure to meet your needs. As your full-service partner, we offer long-term support and service for all your hardware solutions.

With a fixed release upgrade contract, you are guaranteed long-term access to the latest functions and software updates for our intralogistics solutions. This commitment keeps your technology current, allowing you to benefit from ongoing improvements and innovations. Investing in this contract keeps your intralogistics processes efficient and cutting-edge.

Enhance reliability with our exclusive support ticket system, granting you access to the latest maintenance releases including essential security updates, patches and bug fixes. Regular updates and security patches keep your systems up-to-date, ensuring maximum performance, security and reliability.

We ensure high reliability in our projects by employing agile project management methods. Through iterative planning and continuous adaptation, we can respond flexibly to changes and consistently meet evolving requirements.